TaxBuddy is a premium Fintech company trusted by millions of individuals and businesses to file tax returns. With a constantly increasing user base of customers, they automated 80% of their incoming queries using a Conversational AI solution.
Watch this on-demand webinar to learn from Srinivas Reddy, Co-Founder and CTO of TaxBuddy, about how Conversational AI is transforming the fintech industry.
Things you will uncover in the session:
- How is the Fintech Industry constantly evolving with the rise in Artificial Intelligence and Machine Learning
- The Role of Conversational AI in simplifying a tedious task like tax filing
- How TaxBuddy is leveraging Kommunicate’s AI chatbot platform to automate its customer conversations
- Role of Omnichannel Integration in providing a superior customer experience
Speaker
Srinivas Reddy
CTO and Co-Founder, TaxBuddy
Srinivas has a Postgraduate degree in Computer Science. He has a diverse experience of 18 years in software technology. He has played a significant role in ISI Emerging Markets where he led large teams as a Global Projects Manager and Technology Manager Asia. He has spent considerable time in start-ups, assisting them in defining technology road maps, architect solutions, building relevant teams, and streamlining operations. His last stint was as a CTO and cofounder of EventValue in Bengaluru.
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