Watch this interactive on-demand session to deep dive into the world of omnichannel messaging with chatbots.
In this session you will learn;
- How to leverage artificial intelligence and chatbot technology to enhance customer experience through omnichannel integration.
- How chatbots can be integrated across different channels such as websites, social media, and messaging apps, and improve customer interactions.
- What are the benefits of integrating chatbots with other tools and systems, such as CRM and ERP, to automate and optimize business operations.
Conversion rates of Emails & SMS is a meagre 2-5%, WhatsApp has a modest conversion rate of 45-60%.
Out of every 100 users that receive a message sent on WhatsApp, 45-60 users click & convert into customers.
Improve pre-and-post purchase experience for both customers and agents by integrating chatbot with your ticketing system.
Let chatbot handle order tracking, refund status, warranty claim or even locating a store.
Unburden your agents from repeated tasks to focus on things that matter the most.
Speaker
Devashish Mamgain
CEO & Co-Founder, Kommunicate
Kommunicate.io
651 N Board St, Suite 206, Middletown, Delaware, United States, 19709
+1 3104022374
support@kommunicate.io
(c) 2023 Kommunicate